Redeeming Gift-IT gift vouchers in Lightspeed Retail
Currently Lightspeed Retail and Gift-IT are not integrated however there is a simple process for redeeming vouchers on the Lightspeed Retail POS and via the Gift-IT portal that you can follow.
After a Gift Voucher is sold, the customer comes in and presents the voucher during the checkout phase of the sale. The steps you should follow are:
1) on your iPad swap from the Lightspeed Retail app or website to your Gift-IT portal, Log in and Select 'Redeem' from the left hand menu.
2) Enter the Reference Code of the voucher that the customer has present and the value ($) and select redeem. This draws down on the balance of the voucher so the credit is no longer available to use. Partial redemptions are no problem.
3) Return to Lightspeed Retail and complete the sale using the 'Gift Cards' payment field. Simply enter the value here which should match to what you have drawn down in the previous step. If you are missing a gift card or Gift-IT option you can
4) Go in to Settings > Payment Types and Add a New Payment Type called Gift-IT with refund as gift cards.
Related Articles
Gift It Lightspeed Kounta Operations Guide
This guide will demonstrate how to sell and redeem vouchers using Lightspeed Kounta. Selling Vouchers A voucher can be sold either online through a digital gift card, or through a physical gift voucher. When a customer wants a Gift Voucher in store, ...Disabling Online Ordering (Closing Your Online Storefront)
Disabling Online Ordering (Closing Your Online Storefront) This guide will demonstrate how to close your online storefront in Lightspeed Kounta POS. Disabling ordering on POS will apply to Uber Eats, Deliveroo, Door Dash and Boppl. This feature needs ...Lightspeed App Printing
Choosing a printer The Lightspeed App printing method allows your iPad or Android Tablet/ Mobile to communicate directly with compatible Epson or Star (iPad App only) ethernet printers. Epson TM-M30 Ethernet TM-T82II Ethernet TM-T82III Ethernet ...How to Split an Order in Lightspeed
How to Split An Order in Lightspeed Date: November 4, 2022 1. Go to Lightspeed POS 2. Click on Check Out 3. Click on Split Payment 4. Here you can split by price (i.e if the table wants to split evenly) 5. Enter Price 6. Alternatively you can split ...Integrate your Xero with Lightspeed Kounta
Xero Accounting Integration allows you to configure your Kounta to automatically synchronise end of day takings, customer account sales, and even the manage Purchase Orders. This guide will walk you through the steps of enabling this integration ...