Setting up an Epson m30 Bluetooth Printer with Kounta

Setting up an Epson m30 Bluetooth Printer with Kounta

Before you begin
 
Note - You’ll need to make sure that you have the Bluetooth version of the TM-M30 as there are some models of this printer that are not Bluetooth and they look nearly identical.
You can confirm that your printer is Bluetooth-capable by taking off the cover panel and foot panel. You should see a sticker like this:
1_m30_bluetooth-sticker_REP.PNG
Some printers don't have the Bluetooth logo on the sticker but are actually Bluetooth compatible. So to be sure, you'd need to look at the last three digits beside TM-m30. If you see 211, 212, or 242, your printer is a Bluetooth version. These are the model names that support Bluetooth.
Model name    
- TM-m30-211    
- TM-m30-212    
- TM-m30-242
 
You would need:
- Any iOS device as your register with the Kounta App installed
- A nearby power source for your printer
- The Epson Bluetooth TM-M30 only requires the power adaptor to be connected in order to pair and print with the Kounta App.
If you are planning on using a cash drawer then you can also connect this to your printer via the standard DK connector -  but no ethernet or USB connections are required.
These cables should stay firmly connected whatever orientation you choose for your printer.
2_parts_m30.PNG
 
Connect your Bluetooth printer
 
Turn off the printer and wait until all status lights are off. Turn on the printer and the blue Bluetooth status light should flash once powered on indicating it is in pairing mode.
1. On your iOS device, go to Settings
2. Turn the Bluetooth off and then on again
3. Under the list of devices, select your printer to pair with it
The name of your printer should look like TM -m30_000000
 
Note - If the printer name is not showing, ensure the status light is still flashing or repeat Step 1 to enable pairing mode on the printer again.
3_bluetooth_settings.PNG
Pro Tip - the Bluetooth light on the printer should stop flashing once it is paired successfully.
 
5. From the Back Office, select Sites (If you have more than one, you will be prompted to select which one)
6. Open the Printers page  and confirm you have Kounta App Printing enabled.
Production Printing Method: Kounta App
update_1__m30_kounta_app_printing_enabled.jpg
 
7. Select Save
Now we also need to make sure that the Register that will be paired with the Bluetooth printer has Printing enabled too;
8. From the Devices page (still under the Sites tab), open your Register Information settings by selecting the register you would like to configure.
update_2_select_register.jpg
 
9. Scroll down to this setting;
Customer Receipt Printing: select either Prompt to print or email receipts or Print receipts automatically and select Save
3_prompt_to_print_or_email_receipts.PNG
 
10.  Go to POS
11. Select the menu icon on the left-hand side - then select Printing
7_img.PNG
12. Your device will automatically search for printers
8_img.PNG
13. Beside the name of your Bluetooth printer, adjust these toggles:
Print Receipts:  Yes - If you want to allow customer receipt printing
Open Drawer: Yes - If you have a cash drawer connected to your printer
Print Dockets: Yes - If you would like to print production dockets. You can further configure Production Printing from the Back office
9_img.PNG
14. Select Test to confirm your printer is connected correctly.
Pro Tip - You’ll need to make sure that you have paper in your printer to start - paper should feed from under the roll - like all good toilet paper.

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