This guide explains how to configure an Epson POS printer to use a static IP address instead of DHCP. Setting a static IP is recommended to ensure stable printer connectivity with your POS system.
Vendor Website:
https://www.epson.com.au/pos/
Default IP Mode:
DHCP (Automatic)
Default Login Credentials:
Username: Epson
Password: Epson
Note: For printers manufactured after 2019, the password is the printer’s serial number.
Required Utility Software
To configure the printer, Epson provides a dedicated network configuration tool.
EpsonNet Config Utility (Recommended)
Download link:
https://download.epson-biz.com/modules/pos/index.php?page=soft&pcat=3&scat=43
This utility can:
Scan the network for Epson printers
Detect printers even if they are on a different IP subnet
Allow you to log in and update printer network settings
Step 1: Install and Open the Utility
Download and install the EpsonNet Config Utility
Open the application and allow it to scan the network
Any Epson printers detected on the network will appear in the list.
Double-click the printer you want to configure
This will open the printer’s configuration screen
Select TCP/IP Config from the menu on the right
Locate the IP Address Setting
Change the mode from Automatic (DHCP) to Manual
Enter your desired:
IP Address
Subnet Mask
Gateway
Click Transmit
The printer will save the new configuration and automatically reboot
Once rebooted, the printer will use the static IP address.
Method 2: Set Static IP via Web Browser (Older Models)
For some older Epson printer models, you can configure the IP address directly through a web browser.
Step 1: Access the Printer Web Interface
Enter the printer’s current IP address into a web browser
Login credentials:
Username: Epson
Password: Epson
(or the printer’s serial number for newer models)
Step 2: Change IP Settings
Navigate to the Network / TCP/IP settings
Set Acquiring the IP Address to Manual
Enter your desired:
IP Address
Subnet Mask
Gateway
Step 3: Save and Reboot
Click Send
The printer will reboot and apply the new static IP configuration
Important Notes
Make sure the chosen IP address is not already in use on your network
Keep the IP address within the same subnet as your POS
After changing the IP, update the printer IP settings in your POS by re-adding the printer