Guest Tracking

Guest Tracking

Enable Guest Tracking
 
1. From the Add-ons Page in Kounta Back Office, find the Guest Tracking Add-on.
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2. Enable this Add-on by clicking on the orange Enable Guest Tracking button
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Guest Tracking with Table Service
 
Use Guest Count with Kounta Tables and receive a quick prompt to enter your guest count every time you open a new table - no more forgetting!
 
1. Select the table where the customers will be seated and enter the guest count. Too easy.
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Edit Guest Count or Guest Tracking without Table Service
 
From the POS sales screen simply select the Order Note icon and the Guest Count will be available to edit below the Order Note.
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Note - You’ll only be able to enter/edit the number of guests up until the order is checked out and paid for.
Note - the elegant & power-saving dark mode is now available on Kounta POS. Check out this guide on how you can activate it.
Guests Report
 
You can start reporting on average spend per head, or pair with the Tables add-on and track your dine-in vs take away orders (Sales with Guests vs Sales without Guests).
 
1. From Reports in Back Office, select Guests
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2. You can filter the results by time frame, site, or register
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Frequently Asked Questions
 
How do I set up an automatic prompt for staff to key in guest count?
Partner your Guest Tracking with Kounta Tables for a prompt every table you open. Make your Tables screen your POS screen default (Register-Specific Workflow Settings) for an even faster order taking experience.
 
How do I change the guest count?
The Guest Count is stored next to the Order Note on the POS. You can edit this field right up until the order is checked out and paid.

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