How to Hold an Order with Kounta

1. When holding an order to be paid later - you will want to make sure you have a memorable order note so that you can pick it out easier later.

 

2. After we have taken our order - we can simply select Send this will send to the order to the kitchen or other production areas and save it in the Orders tab.

 

3. To open a held order just select it from the orders tab.

- You will need permissions from your manager before you can delete a held order.

 

4. If your manager has set up customer accounts, when checking out you simply need to select On Account 

 

5. You will be prompted to confirm the customer's account.

 

6. To see a customers account history or to take payment for an account, simply open the orders tab then select Accounts or the menu button top left and Accounts

 

Well done! You can now hold an order to be paid later. 

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