Connecting the POS with the Customer-Facing Display

Connecting the POS with the Customer-Facing Display

This guide explains how to connect the Customer-Facing Display with Abacus POS so both devices can communicate and display customer orders correctly. This is used to show customers their order details in real time, helping improve order accuracy, transparency, and the overall checkout experience.

Before you start, make sure:

  • Both the Customer-Facing Display and Abacus POS are connected to the same network

  • Both devices are powered on 

Accessing Settings on the Customer-Facing Display

  1. Open the Customer-Facing Display application.

  2. Tap the cog icon in the top-left corner to open Settings.


Entering the POS Device Address

  1. On the Customer-Facing Display, you will see a device address field in the grey box. 

  2. On the Master Abacus POS, go to Settings > Connection to find the full device address.
    Example: 
    Master IP Address is 192.168.18.243

  3. Complete the address on the Customer-Facing Display using the exact same IP from the Master POS device address.


Connecting the Devices

  1. Tap Connect on the Customer-Facing Display.

  2. The status should change from:

    • Connected: NO → Connected: YES

    • Notification you have successfully connected to the server

Authorising the Connection from POS

  1. On the POS, go to the Client List.

  2. The Customer-Facing Display should appear as a connected device.

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