How to downgrade your Kounta account

How to downgrade your Kounta account

Downgrade My Kounta account


1. Head to the Account page

2. Select your Company

3. Select the site you wish to downgrade by selecting its settings cogwheel (on the right)

account_site_settings.png

4. Select " Downgrade " under the Change Plan heading

upgrade_downgrade.png

5. Select the plan you wish to move to or, the option " Downgrade to Lite " if you wish to downgrade to the free Lite plan whilst you are taking a break from trading. 

Pro Tip - If you see an error that you have too many registers to downgrade, then you should read the below section on how to delete a register

 choose_plan_downgrade.png


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