How to Repair the Lightspeed Restaurant App on iPad

How to Repair the Lightspeed Restaurant App on iPad

If you’re experiencing issues with the Lightspeed Restaurant app (such as syncing problems, unexpected behaviour, or app errors), you can perform an app repair and clear browser data to help resolve the issue. Please follow the steps below carefully.

Step-by-Step Guide

1. Fully close the Lightspeed Restaurant app

  • Double tap the iPad Home button

  • Swipe up on the Restaurant app to force quit and close it completely

2. Open the iPad's Settings.

3. Scroll down to Apps in the sidebar menu.

4. Select Restaurant.

App Repair iPad settings

5. Toggle the switch to enable Repair on next launch.

6. Tap Apps at the top to return to the app list.

apps button iPad

7. Select Safari.

8. Tap Clear History and Website Data.

Safari Clear History and website data



9. Open the Point of Sale app again.
 Note: You should not see an option for "Go to Point of Sale" - if you see this, double tap the home button, force quit the app, then start it again.

repair-worj.jpeg


repair-fail.jpeg



10.  Click Login to Back Office and then click POS in the top right of the screen.

11.  Select your site and register.

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