Adjusting Wait Screen on KDS iPad

Adjusting Wait Screen on KDS iPad

The Wait Screen on the Kitchen Display System (KDS) is used to show orders that are ready and waiting to be collected or served. This helps staff clearly see which orders are completed and avoids missed or duplicated orders.


Below is how you can find and customise the Wait Screen settings based on your store’s needs.


How to Access Wait Screen Settings

  1. Open your KDS.

  2. Click the gear (⚙️) icon in the top-right corner of the screen.

  3. This will open the KDS Settings page.


Adjusting Wait Screen Behaviour

  1. Scroll down the settings page.

  2. On the right-hand side, you will find options that affect how the Wait Screen works.

Example setting:

  • Mark as Ready before marking as Done

  • This controls whether an order must be marked as Ready before it can be completed (Done).

These settings allow you to control how orders move through the kitchen workflow.



Customising the Wait Screen Display

  1. In the KDS settings, select the Wait Screen tab.

  2. Here, you can customise what information is displayed on the Wait Screen based on your preference.


Examples:

  • Display order number

  • Display customer name


How the Wait Screen Works

Once an order is marked as Ready:

  • It will move to the Wait Screen

  • The screen will display:

    • The order number

    • The order type

    • The order status (ready and waiting)


The order will remain on the Wait Screen until it is bumped off (marked as completed), ensuring staff know it has been handed over or collected.




    • Related Articles

    • How to Reconnect Abacus KDS to Master iPad

      - On the Master iPad go to the dropdown menu and select settings - Along the top go to Connection - Write down the device address of the Master iPad thats displayed in the top left corner - Go to KDS - Press the gear button on the top right - On the ...

    • iPad Settings Audit

      This guide will demonstrate an auditing process for iPads if there are any issues. Power Cycle the iPad Press the power button for a few seconds Swipe to power off Power on the iPad by pressing the power button, or disconnecting / reconnecting the ...

    • Customizing Customer Facing Display Screen

      Setting Up Banners on the Customer-Facing Display Banners are displayed on the right side of the order screen to help promote products or show branding visuals. Example: Steps: Log in to the Abacus backend (app.abacus.co). Go to POS > POS Settings > ...

    • How to Filter Orders by Printer Location on KDS

      When a Kitchen Display Screen (KDS) is first connected to the Master POS, it will, by default, display orders from all printer locations. If your KDS is placed in a specific area (for example, the Bar) and you only want it to display items for that ...

    • How to Repair the Lightspeed Restaurant App on iPad

      If you’re experiencing issues with the Lightspeed Restaurant app (such as syncing problems, unexpected behaviour, or app errors), you can perform an app repair and clear browser data to help resolve the issue. Please follow the steps below carefully. ...